Shipping Policy

We currently do not offer free worldwide shipping.
Shipping costs are automatically calculated at checkout based on your location and the fulfillment provider (Printify, Printful, etc.).

Shipping Times: Most items are fulfilled and shipped within 2–7 business days. Delivery time may vary depending on your region.
Shipping Costs: Vary depending on the product and destination. You'll see exact shipping fees at checkout before placing your order.
Multiple Packages: If your order includes items from different suppliers, they may arrive in separate packages.

Need help? Reach out to support@airenglow.com anytime.

Return & Refund Policy

Thank you for shopping at AirenGlow! We strive to provide you with unique, high-quality, made-to-order products. As all items are custom printed just for you, we kindly ask that you read our return policy carefully.

🚫 No Returns or Exchanges for Buyer’s Remorse

Because our products are custom printed on demand, we do not offer returns or exchanges due to:

Ordering the wrong size, color, or style
Changing your mind after purchase
Personal preferences

Please double-check sizing guides and product details before placing your order.

✅ Damaged, Defective, or Incorrect Items

If your order arrives damaged, contains a manufacturing error, or you received the wrong item, we’ve got you covered!

You must contact us within 30 days of delivery with:

A clear photo of the item showing the issue
Your order number
A brief description of the problem

📧 Email us at: info@airenglow.com

Once verified, we will gladly offer a free replacement or a full refund, depending on the issue.

You do not need to return the item.

🚚 Shipping Issues

We are not responsible for shipping delays, lost packages due to incorrect addresses entered by the customer, or postal service errors. However, if your package is lost or severely delayed, please contact us and we will do our best to assist.

📦 Return Address

As a global, print-on-demand brand, we do not currently operate a U.S.-based return facility. If a return is required in exceptional cases, we will provide instructions based on your order and fulfillment partner’s policy.

📌 Important Notes

All items are made to order – we do not hold stock.
Orders are fulfilled and shipped by Printify’s trusted print partners.
Please allow for slight color or placement variations due to manual printing.

If you have any questions, feel free to reach out to us at
📧 info@airenglow.com

Thank you for supporting independent design and conscious custom production. 🌟
— The AirenGlow Team

Would you like me to help you design a matching FAQ section or create a visual returns policy page for your Wix store?

Section Title

Effective Date: [05.01.2025]

Airen Glow (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from www.airenglow.com.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following:

Personal Info: Name, email address, phone number, billing and shipping addresses.
Payment Info: Processed securely via third-party providers (e.g., Wix Payments, PayPal). We do not store your full payment details.
Device Info: IP address, browser type, time zone, and cookies.
Order Info: Products purchased, date, and order status.
Marketing Data (if opted-in): Preferences and engagement with emails or ads.

2. How We Use Your Information

We use your info to:

Fulfill and ship your orders (via partners like Printify and Printful).
Communicate order updates and promotional offers (only if you opt in).
Improve our website and customer experience.
Detect fraud or abuse.

3. Sharing Your Information

We share your data only as necessary:

Fulfillment Partners: Your order and shipping details may be shared with print-on-demand partners (e.g., Printify, Printful) to process and ship your purchases.
Payment Processors: To securely complete your transactions.
Analytics & Marketing: We may use tools like Google Analytics or Facebook Pixel to understand visitor behavior (you can opt-out of tracking cookies via your browser).
We will never sell your personal information.

4. Data Retention

We retain your order information for our records unless and until you request deletion. You may request your data be deleted or corrected at any time by emailing us.

5. Your Rights

Depending on your location, you may have the right to:

Access the data we store about you.
Request correction or deletion.
Opt-out of marketing emails (via unsubscribe link).
Withdraw consent for cookies and tracking.

To exercise these rights, contact us at support@airenglow.com.

6. Cookies

We use cookies for site functionality, analytics, and advertising. You can adjust your cookie settings in your browser.

7. Third-Party Links

Our website may contain links to other sites (e.g., Instagram, TikTok). We are not responsible for the content or privacy practices of these third-party platforms.

8. Changes

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

9. Contact Us

If you have questions or want to manage your data, contact:
📧 Email: info@airenglow.com